PRIVACY POLICY
At Rani Dhaani, we respect and value your privacy. Protecting your personal information is a responsibility we take seriously. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, place an order, or communicate with us.
By using our website and services, you consent to the practices described in this policy.
Information We Collect
We collect only the information that is necessary to process your orders and provide a smooth shopping experience. This may include:
Full name
Contact number
Email address
Shipping and billing address
Payment-related information (processed securely through payment gateways)
Order history and product preferences
We do not collect or store sensitive payment details like card numbers, CVV, or banking passwords. All payments are processed through trusted and secure third-party payment gateways.
How We Use Your Information
Your personal data is used strictly for business purposes, including:
Processing and fulfilling orders
Confirming payments and deliveries
Communicating order updates
Providing customer support
Improving our products and services
Sending important notifications related to your purchase
We do not use your information for spam, misleading promotions, or unauthorized marketing.
Data Sharing and Security
Rani Dhaani does not sell, rent, trade, or misuse your personal data. Your information is shared only with:
Courier companies for delivery
Payment gateway providers for transaction processing
Service partners strictly required to fulfill your order
All partners are obligated to handle your data responsibly.
We use reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no system is 100% secure, and by using online services, you acknowledge and accept this risk.
Cookies and Tracking
Our website may use cookies to:
Improve browsing experience
Remember preferences
Analyze site traffic
Cookies do not give us access to your personal files or sensitive information. You may disable cookies in your browser settings, but this may affect website functionality.
Third-Party Links
Our website may contain links to external platforms such as payment gateways or social media pages. We are not responsible for the privacy practices of those third-party websites. We advise you to read their privacy policies separately.
Data Retention
We retain customer data only as long as required to:
Complete transactions
Maintain business records
Comply with legal obligations
Once data is no longer necessary, it is securely deleted or anonymized.
Customer Rights
You have the right to:
Request access to your personal information
Request corrections to inaccurate data
Request deletion of your data (subject to legal and transactional requirements)
Requests can be made through our official contact channels.
Communication
By placing an order, you agree to receive:
Order confirmations
Delivery updates
Important service communications
We do not engage in aggressive promotional messaging.
Policy Updates
Rani Dhaani reserves the right to update or modify this Privacy Policy at any time without prior notice. The latest version published on our website will always be considered valid and applicable.
Responsibility Disclaimer
While we take strong precautions to protect your data, Rani Dhaani is not responsible for breaches caused by:
External cyber-attacks
Payment gateway failures
Courier partner system issues
Internet service vulnerabilities
Our responsibility is limited to the extent allowed by law.
This Privacy Policy ensures transparency, builds trust, and reflects our commitment to operating responsibly as a handmade jewellery brand.